About us
Donoci s.r.o. has been operating on the Czech market with lamps and lighting for a quarter of a century. Over this period, we have grown from a family business into a prominent player in both the Czech and European e-commerce sectors, as evidenced by millions of satisfied customers and recent successes in competitions ShopRoku 2023 (Heureka Group) and Digital Heroes 2023 (announced by Forbes in cooperation with the Czech branch of Google).
What is the key to our success?
1. Customer comes first
We understand that only a satisfied customer will return, and thus, we devote our utmost efforts to offer a user-friendly e-shop full of inspiration, convenient shopping and fast and reliable delivery, including handling potential claims. As customer needs and demands continuously evolve, we acknowledge that investing in their satisfaction can positively influence the further development of our company.
2. Illuminating Europe and looking even further ahead
Over the years, Donoci has evolved from a company of local importance into the largest lighting e-shop in the Czech Republic, and we utilized the experience gained at home beyond the boarders. Consequently, we have become the second largest player in the European online lighting market. However, our ambitions certainly do not end here.
3. We keep up with the market and react promptly
Despite doubling our turnover and workforce in the last five years, we remain agile in our decision-making. This flexibility allowed us to swiftly seize new opportunities during 2020-2021 and successfully overcome the challenges of recent years, transforming them into further company growth. We achieve this by adapting our product range to current customer needs, constantly exploring new ways to improve and enhancing our services.